In page AI built to
turn public sector questions into resolutions
An AI assistant tuned for government and public services. Trained only on your approved content to give safe, accurate guidance, complete forms, and route requests to the right place.
Why your pages aren’t resolving requests and how Ami fixes it
Designed to help public sector agencies resolve customer queries with real-time answers, comparisons and smart recommendations.
Without Ami AI:
- Citizens cannot find clear answers to their questions
- Critical guidance is scattered across pages, policies, and PDFs
- High volumes of repeat enquiries increase call centre and inbox pressure
- Visitors leave without completing forms or understanding next steps
- Sensitive or complex queries are handled inconsistently
With Ami AI:
- More requests resolved online at first contact
- Answers questions using approved, policy-aligned content only
- Guides visitors to the correct service, form, or channel
-
Flags out-of-scope or high-risk queries safely
and consistently -
Reduces inbound tickets while improving trust
and clarity
Why the public sector uses
Ami’s AI agents
Approved answers only
Responses are generated strictly from your approved, policy-aligned content.
No third party data sharing
Your organisational and citizen
data is never passed to external models.
Hallucination-free by design
Prescriptive and mixed operating modes prevent unapproved or speculative outputs.
Built for public sector security
Private cloud deployment, audit-friendly logs, configurable guardrails, and enterprise-grade controls built in.
How it works
Setup and deploy in minutes
1. Train
Reads your approved pages, policies, guidance, and additional content. All responses stay strictly within that corpus.
2. Constrain
Runs in a non-hallucinating, policy-aware mode using prescriptive controls for sensitive or regulated topics.
3. Assist
Delivers accurate, cited answers and safe next steps. Flags out-of-scope or high-risk queries.
4. Resolve or deflect
Resolves requests directly or hands off to human support or live chat, reducing inbound tickets and call volumes.
In page AI agents built to convert travel traffic into bookings
Try Ami for yourself
Your deployment options
Integrated widget
Best for guided self-service and structured discovery.
- Appears inline within pages
-
Provides context-aware suggestions based on
page content - Increases dwell time and successful task completion
Classic widget
Best for traditional help and quick answers.
- Floating launcher on your pages
- Fast Q&A with clear, controlled responses
- Smooth handoffs to live chat or human support
- Easy to deploy site-wide or on specific pages
Set up in minutes
- No-code embed or Google Tag Manager
- Train instantly from your pages, docs, or FAQs
- GDPR-friendly with full access controls and analytics
Recommended agent stacks
Combine the public sector agent with other Ami agents to support different service needs.
FAQ
Agent
+
Travel
Agent
Conversion starter
Answer common questions and guide visitors to the right trip
or deal.
FAQ
Agent
+
Predictive
Agent
+
Travel
Agent
Booking boost
Predict visitor intent and suggest itineraries based on browsing behaviour.
FAQ
Agent
+
Predictive
Agent
+
Lead
Generation
Agent
+
Travel
Agent
Leads boost
Capture lead details, qualify prospects, and drive more pre-booking enquiries.
FAQ
Agent
+
Predictive
Agent
+
Booking
Agent
+
Travel
Agent
Full journey
Support travellers from first inspiration through to confirmed booking.
Public sector
agent
+
FAQ
agent
=
Citizen self-serve
Answer common questions, set
expectations, and guide visitors to the
right service or form.
Public sector
agent
+
Precision
agent
=
Safety and control
Strictly guardrailed, approved-content responses for high-trust, high-risk topics.
Public sector
agent
+
Live chat
booster agent
=
Human collaboration
Increase online interactions while
reducing human support time through
smarter escalation.
Public sector
agent
+
FAQ
Agent
+
Triage
agent
+
Live chat
booster agent
=
Full journey
From first visit to reorder, support,
and reviews.
70%
average CSAT score achieved with Ami AI.
40%
of users gave the
highest possible rating.
Faster resolutions, fewer escalations, higher CSAT.
Enterprise-grade security means your data stays yours.
Ami is built with security and compliance at its core. From ISO 27001 and GDPR, to end-to-end encryption and regional data control. Your data, and customer data, is never used to train our models.
Your data stays private
We never use your data to train models. It remains yours – always.
ISO 27001
& GDPR compliant
We follow strict international standards for information security and are fully compliant with GDPR requirements.
Flexible data
storage locations
Choose where your AI agents and data lives: US, EU, or AU data centres.
Role-based
access control
Manage permissions
with access controls.
End-to-end encryption
Your data is protected with AES-256 encryption at rest
and TLS in transit.
Security by design
We don’t store what we don’t need. Inputs and outputs from your AI agents are your data.
Ready to turn website visits into resolved requests?
Add your first public sector AI agent and reduce the volume of enquiries escaping to phone, email, and in-person channels.
While others accept rising call volumes and unresolved queries, you’ll have AI agents working across your site to answer questions, guide citizens, complete forms, and route requests correctly, 24/7.
Book your free 30 minute demo with our Founder, Lawrence, to learn more about Ami.
Increase your website’s
conversion rate today
Frequently asked questions
Frequently asked questions
How is the public sector agent different from a chatbot?
Unlike generic chatbots, the public sector agent is built for accuracy and accountability. It operates only on approved content, applies policy-aware controls, and avoids speculative or unapproved responses.
Can it be deployed on government or public service websites?
Yes. The agent can be embedded directly into your pages using an integrated or classic widget, with full control over where and how it appears.
How long does setup take?
You can have your first agent live in under 10 minutes using a no-code embed or Google Tag Manager.
Does the AI provide legal or medical advice?
No. The agent is designed to flag and safely redirect out-of-scope or high-risk queries, ensuring visitors are guided to appropriate human-led services where required.
Is it compliant with data protection and security requirements?
Yes. Ami is ISO 27001 and GDPR compliant, with encryption, regional data controls, and audit-friendly logging built in.
Can it be restricted to approved content only?
Absolutely. The agent can run in hallucination-free, prescriptive modes where all responses are strictly limited to your approved corpus.
Can we start with one agent and expand later?
Yes. Many public sector teams begin with a single agent and add FAQ, Precision, or Live Chat Booster agents as needs evolve.
What outcomes can public sector teams expect?
Teams typically see higher first-contact resolution, fewer inbound enquiries, and improved clarity and trust for citizens within weeks of deployment.
Our AI agents have driven 2-5x higher conversion rates and cut support costs for 100+ leading brands including
