AI for e-commerce and retail

An in page AI agent built to convert retail traffic into sales

A retail AI shopping assistant tuned and trained on your product content, designed to help customers with real-time answers, comparisons, and smart recommendations.

Why your product pages aren’t converting and how Ami fixes it

Designed to help customers with real-time answers, comparisons and smart recommendations.

Without Ami AI:

With Ami AI:

Why retail companies use
Ami’s AI agent

Built for discovery

Purpose-built to guide shoppers during browsing and product comparison moments.

Proven conversion lift

Teams report 2–5x higher website conversions after deploying this agent.

Removes last
minute friction

Instantly answers questions, so customers feel confident to buy.

Drives smarter sales

Suggests bundles, alternatives, and upgrades to increase order value.

How it works

Setup and deploy in minutes

1. Train

Reads your product pages, FAQs, and policies (plus any docs you add).

2. Assist

Answers questions, compares products, suggests alternatives, and guides.

3. Convert

Pushes to cart or checkout and logs insights to your dashboard; hands off to live chat when needed.

You can also add general travel knowledge to your knowledge base. This is ideal for websites with limited content or low visitor volume.

Try Ami for yourself

Your deployment options

Integrated widget

In-page

Best for engagement and guided discovery.

Classic widget

On-page launcher


Best for traditional help and quick answers.

Set up in minutes

Ellipse 17
Ellipse 16 (1)

Recommended agent stacks

Need more? Our AI agents handle critical parts of the buying decision journey, from helping with product questions and FAQs to guiding high-intent users toward checkout.

Shopping
Agent

+

FAQ
Agent

Conversion starter

Answer common questions and educate customers on your product pages.

Shopping
Agent

+

E-commerce
Agent

AOV boost

Predicts and answers the product questions that drive sales.

Shopping Agent

+

Predictive
Agent

+

E-commerce
Agent

Checkout lift

From discovery to payment with fewer drop-offs.

FAQ 

Agent

+

Predictive
Agent

+

Checkout
Agent

+

Post-
purchase
agent

Full journey

From first visit to reorder, support, and reviews.

Group 601
How Marks & Spencer used Ami AI to handle 50% of delivery-related customer queries.

Enterprise-grade security means your data stays yours.

Ami is built with security and compliance at its core. From ISO 27001 and GDPR, to end-to-end encryption and regional data control. Your data, and customer data, is never used to train our models.

security

Your data stays private

We never use your data to train models. It remains yours – always.

security

ISO 27001
& GDPR compliant

We follow strict international standards for information security and are fully compliant with GDPR requirements.

security

Flexible data
storage locations

Choose where your AI agents and data lives: US, EU, or AU data centres.

security

Role-based
access control

Manage permissions
with access controls.

security

End-to-end encryption

Your data is protected with AES-256 encryption at rest
and TLS in transit.

security

Security by design

We don’t store what we don’t need. Inputs and outputs from your AI agents are your data.

Ready to turn checkouts into conversions?

Add your first retail AI agent and recover the revenue you’re losing at checkout.

While others settle for 2% conversion rates, you’ll have AI agents working across your site, qualifying leads, guiding buyers, and recovering sales around the clock.

Pick a time that suits you here
top

Frequently asked questions

Frequently asked questions

Headshot

How is Ami’s e-commerce AI agent different from a chatbot?

Unlike generic chatbots, Ami’s AI agents are built for conversion. They sit inside your checkout, understand your policies, and resolve customer hesitation in real time.

Headshot

Will it integrate with my checkout system?

Yes. Ami works with your existing basket and payment setup. There’s no need to replace or modify your checkout flow.

Headshot

How long does setup take?

You can have your first agent live in under 10 minutes by embedding it or adding it through Google Tag Manager.

Headshot

Does the AI handle sensitive payment data?

No. Ami never processes or stores payment information. It provides assistance alongside your existing secure checkout.

Headshot

Can it detect when a customer is about to abandon their cart?

Yes. Ami monitors inactivity, errors, and hesitation signals, triggering recovery messages or prompts before customers leave.

Headshot

Is it compliant with data privacy regulations?

Absolutely. Ami is fully ISO 27001 and GDPR compliant, with encrypted data handling and regional storage options (US, EU, and AU).

Headshot

Can I start small and add more agents later?

Yes. Many retailers begin with the e-commerce agent, then add shopping, FAQ, or post-purchase agents as they scale.

Headshot

What kind of results can I expect?

E-commerce teams using Ami typically see 2–5x higher conversions, fewer support tickets, and less cart abandonment within weeks.

Our AI agents have driven 2-5x higher conversion rates and cut support costs for 100+ leading brands including

Get your
free website optimisation score

Instant AI audit + personalised tips to boost conversions